Please include your order number and the email address used during checkout when contacting us.

Providing these details helps our customer-support team locate and review your purchase more efficiently.

If your item arrives damaged, defective, incomplete, incorrect, or materially different from the product description, please contact us promptly.

Please include:

• Your order number.
• A clear description of the issue.
• Relevant photographs or videos.
• Shipping label and package photos.

Please contact our customer support team before shipping any merchandise back to us.

Do not send returns without approval. Once your request has been reviewed, we will provide the correct return instructions.

We aim to answer customer inquiries within 1–2 business days.

Some requests requiring investigation may require additional review time.